Quote from zydanielson on November 13, 2017, 1:50 am

Hi Thomas,

I know it’s a weekend and all, but I decided to test other SMTP plugins instead of waiting for a reply from WP Mail SMTP. (Impatient little Aries that I am!)

So I deactivated WP Mail SMTP then installed WordPress SMTP Mailer by Mail Bank and activated it. Right out of the box, this free plugin sends all my WordPress administrative email AND the notifications from my Asgaros Forum. So I will stick with this one instead of the first one I tried.

Here is the forum behavior I’m noticing. If this is how you designed it, then I am fully functional:

• When I subscribe to a forum, I am notified when a new topic is created, but not when replies are created to that topic.
• When I subscribe to a topic, I am notified when a new reply is created.

If you will confirm that this is how things are supposed to work, I’ll stop pestering you!

This would mean that if I want tight control over the forum for a while, I should: 1) Subscribe to every forum, and 2) Subscribe to every topic created as I am notified of their creation. If there is a simpler way to do this that I missed, please let me know.

My Best,
Zy

Quote from Asgaros on November 13, 2017, 2:39 pm

Hi Zy,

yes, this is – at the moment – how it works. There is also an option for site-administrators in the settings which you can activate to get new mails for every new topic. It is called “Notify site owner about new topics”.

The reason why I dont want to add an auto-subscription for every post yet is that it can lead to a massive amount of mails when a user flood your forum with a lot of posts or when your community is beginning to get very big.

But there is also a hook available called asgarosforum_after_add_post_submit. This allows you to execute your custom code when a new post got created. So you could also add some code there which informs you automatically about every new post, but it requires more or less of own PHP code depending on what you exactly want to do and how it should look like.

Quote from zydanielson on November 13, 2017, 11:40 pm

Thank you, Thomas. I’m quite happy with the product as it is. Nothing else out there comes close to even touching what you have given us.

Cheers,
Zy

Quote from zen-reiki on November 28, 2017, 7:42 am

Hi,

I have the same problem. I recive mails, if a new topic starts. But when new posts to a topic are written, unfortunately I get no mails.

What do I have to do to get notifications for new posts? Subscribing alone unfortunately has no effect.

 

Regards

Sylvia

Quote from Asgaros on November 28, 2017, 7:57 pm

Hello springer,

have you subscribed to the specific topic for which you want to get notifications? Keep in mind that you dont get notifications for content which got created by yourself.

Quote from zydanielson on November 28, 2017, 8:58 pm

@Springer: Don’t know if you read this entire thread. On my post #12 I explained how the notifications work, and Thomas confirmed it:

• When I subscribe to a forum, I am notified when a new topic is created, but not when replies are created to that topic.
• When I subscribe to a topic, I am notified when a new reply is created.

This is by design.

However …

@Thomas: This is as good a time as any to tell you about something rather peculiar on my forum. I have never once received any notification of either a topic created or a post (reply) being made. My mother is subscribed both to forums and to topics, and she does receive notifications. What could be different about my account as opposed to hers? I know I don’t receive notifications on my own posts and replies (creations). But I don’t receive them on hers either. Sorry to be a pain. I just don’t know how to fix this.

Quote from Asgaros on November 28, 2017, 9:23 pm

@zydanielson

Please tell me the following settings so I can try to reproduce this for the topic-notifications:

• In the general forum settings: Is “Allow subscriptions (for logged-in users only)” on or off?
• In your profile (and if the option is available): Is “Notify about new topics” on or off?
• What kind of user are you? Normal, Administrator, Forum Moderator?
• If you are an administrator: Is your email the same as in the general WordPress settings, or is it different?
• Have you also subscribed to the specific forum?

Quote from zydanielson on November 28, 2017, 10:15 pm

Hi Thomas,

My answers in blue below:

• In the general forum settings: Is “Allow subscriptions (for logged-in users only)” on or off?
  That option is on (checked)
• In your profile (and if the option is available): Is “Notify about new topics” on or off?
  In my forum profile, there is no such option. Neither do I see an option like that in my WordPress > Users > Profile
• What kind of user are you? Normal, Administrator, Forum Moderator?
  Administrator
• If you are an administrator: Is your email the same as in the general WordPress settings, or is it different?
  Same
• Have you also subscribed to the specific forum?
  I am subscribed to all forums and all topics

Thank you for your swift response. You motivate me to give my customers the same level of support that you give. You are an inspiration.

~ Zy

Quote from Asgaros on November 29, 2017, 10:24 am

Another option I forgot to ask about:

In the general forum settings: Is “Notify site owner about new topics” on or off?