Wrong password after registration.

#1 · January 2, 2019, 11:11 am

Hi,

first of all the plugin is great, but I have one issue. After registration and setting up a new password users cannot log in. They get “incorrect password or username” error.

Can you please look this up for me?

Update!

Got this one sorted. WP Security was blocking all new users!

Asgaros has reacted to this post.

#2 · August 4, 2019, 3:09 am

How did you get it sorted? I am having the same problem. on Settings>general — I have anyone can join checked and subscriber as the membership category. I don’t see any other settings that are obviously a problem. Help!

Sandra

#3 · August 7, 2019, 9:25 am

Hello @1mindfuly

Can you described the exact error a little bit more in detail? Or do you use the same WP Security plugin as the user before which causes this issue?

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#4 · August 7, 2019, 5:08 pm

User not found. I have no idea what your second question means so cannot respond to it.

#5 · August 12, 2019, 10:51 am

Hello @1mindfuly

This problem is also related to the JetPack issue which replaces your WordPress login. JetPack let your users use wordpress.com-logins instead of the accounts registered on your website so you cant use them. You need to disable this JetPack-function which is modifying the login/registration-logic of your website.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!