Quote from Nader_Baradari on November 4, 2020, 6:09 am

Quote from qualmy91 on November 4, 2020, 3:36 am

Were you logged in at the same time?

yes

Quote from qualmy91 on November 4, 2020, 6:27 am

Ok, so there is probably a problem. Can you please activate the debug log.

Go to your wp-config.php file and search for

define( 'WP_DEBUG', false );

and change it to

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );

Then try to use the forum for a while (login/logout) and check on you server for the error.log file in the wp-content directory.

Please post the errors here to check whats the problem.

Quote from Nader_Baradari on November 4, 2020, 7:08 am

I activated  debug-log in wp-config.php as you said.

then use froum but in debug.log file in the wp-content nothing about asgros plugin.

4-Nov-2020 05:56:11 UTC] PHP Notice:  Undefined property: Vc_Updater::$title in /home/shirazne/public_html/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
[04-Nov-2020 05:56:13 UTC] PHP Notice:  Undefined property: Vc_Updater::$title in /home/shirazne/public_html/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
[04-Nov-2020 06:21:06 UTC] PHP Deprecated:  get_woocommerce_term_meta از نگارش3.6 <strong>منسوخ</strong> شده است! به‌جای آن از get_term_meta استفاده نمایید. in /home/shirazne/public_html/wp-includes/functions.php on line 4777
[04-Nov-2020 06:21:06 UTC] PHP Deprecated:  get_woocommerce_term_meta از نگارش3.6 <strong>منسوخ</strong> شده است! به‌جای آن از get_term_meta استفاده نمایید. in /home/shirazne/public_html/wp-includes/functions.php on line 4777
[04-Nov-2020 06:21:07 UTC] PHP Deprecated:  get_woocommerce_term_meta از نگارش3.6 <strong>منسوخ</strong> شده است! به‌جای آن از get_term_meta استفاده نمایید. in /home/shirazne/public_html/wp-includes/functions.php on line 4777
[04-Nov-2020 06:21:07 UTC] PHP Deprecated:  get_woocommerce_term_meta از نگارش3.6 <strong>منسوخ</strong> شده است! به‌جای آن از get_term_meta استفاده نمایید. in /home/shirazne/public_html/wp-includes/functions.php on line 4777
[04-Nov-2020 06:24:51 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:25:46 UTC] PHP Notice:  Trying to get property 'term_id' of non-object in /home/shirazne/public_html/wp-content/plugins/supportcandy/includes/functions/replace_macro.php on line 19
[04-Nov-2020 06:25:50 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:25:58 UTC] PHP Notice:  Trying to get property 'term_id' of non-object in /home/shirazne/public_html/wp-content/plugins/supportcandy/includes/functions/replace_macro.php on line 19
[04-Nov-2020 06:26:00 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:28:50 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:29:07 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:29:37 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:29:57 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:30:31 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:30:34 UTC] PHP Notice:  Trying to get property 'term_id' of non-object in /home/shirazne/public_html/wp-content/plugins/supportcandy/includes/functions/replace_macro.php on line 19
[04-Nov-2020 06:30:36 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061
[04-Nov-2020 06:31:04 UTC] PHP Deprecated:  WP_User->id از نگارش 2.1.0 <strong>از رده خارج شده</strong>! به‌جای آن از <code>WP_User->ID</code> استفاده کنید. in /home/shirazne/public_html/wp-includes/functions.php on line 5061

Quote from qualmy91 on November 5, 2020, 9:36 am

Hey @nader_baradari,

it seems like there is a problem with another plugin, that could also interfere with the online user counter.

Please install Health Check & Troubleshooting from WordPress to Check the settings of your server.

If there are no further information, please use the troubleshooting mode to check if there are any problems with another plugin.

Quote from Nader_Baradari on November 5, 2020, 1:32 pm

Quote from qualmy91 on November 5, 2020, 9:36 am

Hey @nader_baradari,

it seems like there is a problem with another plugin, that could also interfere with the online user counter.

Please install Health Check & Troubleshooting from WordPress to Check the settings of your server.

If there are no further information, please use the troubleshooting mode to check if there are any problems with another plugin.

Hi

I install health check plugin but there was no notice or issue.

I used troubleshooting mode but no conflict between plugins!

Quote from qualmy91 on November 6, 2020, 6:50 am

Can you please tell me the PHP Version that you are using?

Quote from Nader_Baradari on November 6, 2020, 7:47 am

I used PHP 7.4 but change to 7.2 or 7.3 .

Quote from Nader_Baradari on February 18, 2021, 1:51 pm

Hello

I found reason of this problem. I used a plugin (“wp shamsi”) that convert Gregorian calendar to  Solar calendar on wordpress.

when I disable  that plugin, statistic will be correct. but I have to use this plugin because my calendar is Solar.

Is it possible to solve this conflict on your plugin?

thanks

 

Quote from Asgaros on February 19, 2021, 2:50 am

Hello @nader_baradari

Asgaros Forum is using the WordPress-function to retrieve the dates. If that plugin is overwriting that function, I dont see any way to fix that.