New forum – couple of queries – Support

#1 · October 18, 2019, 3:16 pm

Hello all,

Apologies if my queries are basic, I’m new to plugins. I recently created a forum for my workplace website which I hope to go live in the next week or so, attached is a grab from the main page. I haven’t signposted the forum from the navigation while I work on it in the background.

There’s one category (General) and 2 forums beneath this. I’m logged in with my manager’s admin password but I don’t see an option to post and when I click into either of the forums, I get a url containing the sub-forum name but it’s just a blank page (with the regular website banner imagery, footers etc) with the title FORUM. Anyone able to help?

Thanks,

Martin

Uploaded files:

#2 · October 24, 2019, 9:58 pm

Hello @mmcalinden

The attached screenshot looks like that some of the resources could not get loaded correctly. Please ensure that the forum-location in the settings is set to the page which contains your forum-shortcode.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#3 · October 25, 2019, 11:09 am

Thank you for the reply @asgaros

The shortcode is on the right page but perhaps I’ve added it incorrectly?

Uploaded files:

#4 · October 25, 2019, 10:04 pm

Hi @mmcalinden

Actually this seems to be not the usually content-area of WordPress but some kind of content-block instead which maybe got added by a plugin. Are you using any custom plugins which replaces the default WordPress content-editor?

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#5 · October 28, 2019, 3:44 pm

Hi @asgaros – sorry just getting to look at this again today.

This is my first time working with this website but I had a look and there are currently 22 other active plugins besides Asgaros, see below.

Not sure if you can spot a likely culprit? Maybe Classic Editor?

Thanks,

Martin

Uploaded files:

#6 · October 30, 2019, 8:32 pm

Hello @mmcalinden

Those inputs seem to come from Advanced Custom Fields (ACF) but usually those fields are added by other components and ACF is only used for it as a source. In your case its possible that your theme is making this modifications in case you are using one of those big theme-solutions from a popular theme-provider (they often add a lot of side-functionality to your site).

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!