Visitors with selected English language can not access posts
Quote from Thodoris on April 24, 2019, 4:08 pmHi,
Thank you for the great plugin!
The forum was working normally in a multilanguage site (Greek – English).
After the last update visitors in both languages can see the main page “Discussion” but only visitors with the default Greek language selected can access the forums and posts pages. Visitors that have selected English language they get an error message when they click on a forum or topic.
I am not sure if this is because of the update though. But previously it was working fine. If this helps I use the “Prisna” translator.
I reset everything and did a clean install of Wordpress and my theme and I install only Asgaros and Prisna plugins and the issue remains.
I would pappreciate any suggestions.
Thank you
Hi,
Thank you for the great plugin!
The forum was working normally in a multilanguage site (Greek – English).
After the last update visitors in both languages can see the main page “Discussion” but only visitors with the default Greek language selected can access the forums and posts pages. Visitors that have selected English language they get an error message when they click on a forum or topic.
I am not sure if this is because of the update though. But previously it was working fine. If this helps I use the “Prisna” translator.
I reset everything and did a clean install of Wordpress and my theme and I install only Asgaros and Prisna plugins and the issue remains.
I would pappreciate any suggestions.
Thank you
Quote from Asgaros on April 24, 2019, 9:30 pmHello @thodoris
Can you tell me which error-message users are getting?
The last updates did not come with big core-changes. Can you verify if there were any updates for your translation-plugin which maybe triggered the issue?
Hello @thodoris
Can you tell me which error-message users are getting?
The last updates did not come with big core-changes. Can you verify if there were any updates for your translation-plugin which maybe triggered the issue?
Quote from Thodoris on April 24, 2019, 9:49 pmThank you for your reply.
I get a message “Sorry, this forum does not exist.”.
I tried to create new forums, topics and posts, some of them are working but most of them are not. One of the forums when I click it with English language selected it is redirecting me to the home page. All these forums and topics are displaying correctly in the Greek language. I think is something on the links or their translation but they use to work.
It was no update of the translation plugin.
Do you have any suggestions?
Do you think there is a possibility to resolve this making any changes to the database?
Thank you for your reply.
I get a message “Sorry, this forum does not exist.”.
I tried to create new forums, topics and posts, some of them are working but most of them are not. One of the forums when I click it with English language selected it is redirecting me to the home page. All these forums and topics are displaying correctly in the Greek language. I think is something on the links or their translation but they use to work.
It was no update of the translation plugin.
Do you have any suggestions?
Do you think there is a possibility to resolve this making any changes to the database?
Quote from Thodoris on April 25, 2019, 11:31 amMeanwhile, in order to test it, does the previous version still available?
If so, could you please send me a link?
Thank you
Meanwhile, in order to test it, does the previous version still available?
If so, could you please send me a link?
Thank you
Quote from Asgaros on April 25, 2019, 8:12 pmHello again @thodoris
If its not working with an older version as well, then something else must be wrong. Can you give me a link to your forum? If not, how does the URL-structure for different languages are looking like?
Also ensure, that you disable caching-plugins for the page which contains the forum-shortcode.
Hello again @thodoris
If its not working with an older version as well, then something else must be wrong. Can you give me a link to your forum? If not, how does the URL-structure for different languages are looking like?
Also ensure, that you disable caching-plugins for the page which contains the forum-shortcode.
Quote from Thodoris on April 25, 2019, 9:02 pmHello @asgaros,
The link for the forum in Greek is: http://vegans.allaboutvegans.com/forum/
and in English: http://vegans.allaboutvegans.com/forum/?lang=enYes, I have exclude forum page from caching. I have also test it after clear the cache and also without caching plugin at all and the issue remains.
Hello @asgaros,
The link for the forum in Greek is: http://vegans.allaboutvegans.com/forum/
and in English: http://vegans.allaboutvegans.com/forum/?lang=en
Yes, I have exclude forum page from caching. I have also test it after clear the cache and also without caching plugin at all and the issue remains.
Quote from Asgaros on April 25, 2019, 9:09 pm@thodoris Can you try if it helps if you change the “URL-mode for topics/forums” in Forum -> Settings -> URLs to IDs?
@thodoris Can you try if it helps if you change the “URL-mode for topics/forums” in Forum -> Settings -> URLs to IDs?