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URL for the Forum Update Issue

Hi all,

When I get an email from the FORUM for any new topic I get the following  : https://asa.org.au/asa-forum/topic/test-topic-october-2020-psingh/

But behind this LINK the url is :

http://url3778.asa.org.au/ls/click?upn=ycFCTswhQiaZ6VVukTdM7-2FRdq98N6I7-2BMPnsVO1-2B-2FSFT-2FNsYTXx2DdsjucWAZ8e776yDxxG9b8tk6eRrU4Ee1AVCAqv5d9LEmUZ9kKpU4qs-3D6Lev_38OFznh7DisMqAzjkfVpsqP-2FCOAeIgklrhIniTyR94gNj4fesXSoboz0lPvZjW1UYBnsxvrdOM9hnuum1sQv6fWoev2qd3Kkx3LQqA1KrhGZ6U5X4L-2Be5BM5lkgiOEIxJx0cMkZPKiLawmxb710tKwbV211z146Nu7yVfFGq98jRrRkhlLNq1n-2Fl7pA0TQHPWw7x4HbnehfkevSQ7X9z7qDf7okQ7TrbdkXKuK3ShUlDwJXZl8ySCsjVw6iqzpZPWpbitKoGk-2FZaaFH3O5Pcqw-3D-3D

I am not sure why FORUM is adding this type of a URL which goes no where and fails when I clink on it. I also note it has HTTP and not HTTPS as my web site is HTTPS

Please help as all the emails sent out are unable to go to the right forum post.

Thanks

Paul

 

Hi Asgaros support, please help me as I thought paid customers for the software get your support. Thanks Paul

Hi all, please ignore this request a I am able to find the solution. Thanks Paul

Hey @ozredwine,

can you please tell us what the problem was or how you were able to fix it?

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Hi @qualmy91 the URL which is generated has issues with our DNS server so it does not open if we click it in our office but the link works fine if we are outside internal connection. I assume it must be to with local DNS sever. I will investigate further and update the members. also I am still waiting for ASGAROS team to explain where the long URL behind the post link is coming from.

 

@asgaros please explain when the LINK in the email : https://asa.org.au/asa-forum/topic/test-topic-october-2020-psingh/

has the following URL? where is this long URL is generated? Can we make this URL same as LINK : https://asa.org.au/asa-forum/topic/test-topic-october-2020-psingh/

http://url3778.asa.org.au/ls/click?upn=ycFCTswhQiaZ6VVukTdM7-2FRdq98N6I7-2BMPnsVO1-2B-2FSFT-2FNsYTXx2DdsjucWAZ8e776yDxxG9b8tk6eRrU4Ee1AVCAqv5d9LEmUZ9kKpU4qs-3D6Lev_38OFznh7DisMqAzjkfVpsqP-2FCOAeIgklrhIniTyR94gNj4fesXSoboz0lPvZjW1UYBnsxvrdOM9hnuum1sQv6fWoev2qd3Kkx3LQqA1KrhGZ6U5X4L-2Be5BM5lkgiOEIxJx0cMkZPKiLawmxb710tKwbV211z146Nu7yVfFGq98jRrRkhlLNq1n-2Fl7pA0TQHPWw7x4HbnehfkevSQ7X9z7qDf7okQ7TrbdkXKuK3ShUlDwJXZl8ySCsjVw6iqzpZPWpbitKoGk-2FZaaFH3O5Pcqw-3D-3D

Hello @ozredwine

This URL is definitely NOT generated by Asgaros Forum. Please check your other plugins or your servers configuration. I never saw such kind of links before.

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