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Topic Contents Suddenly Becomes Invisible And Page Span Full Screen

Hi,

i need help with my forum erudites.ng/game

Everything works fine when it was setup. However since 21st of July, 2020, i notice when someone view the forum home, it appears fine. However when one click the topic to view the content, nothing is seen and it extend throughout the screen.

Uploaded files:
  • screenshot-erudites.ng-2020.07.22-16_07_27.png
  • screenshot-erudites.ng-2020.07.22-16_07_08.png

Hey @ojasweb,

it seems like there are some problems with the divi builder that you are using.

At a single topics is some code missing, that is responsible for your styling.

Can you please check if there are some PHP errors by activating the debug mode. Please go to your directory of WordPress and insert into the wp-config.php the following code:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

If there will any errors appear it will create a error.log file in the directory wp-content.

Please check for this file after trying to use the forum again.

Uploaded files:
  • Screenshot_20200722_223436.png
  • Screenshot_20200722_223456.png
Asgaros has reacted to this post.
Asgaros
Need professional help with Asgaros Forum? Book an appointment with us at domra Web Solutions for setup and customization services. Learn more about our Toolbox for Asgaros Forum plugin to enhance your forum experience.

I decided to turn of the last plugin i installed, mrCred, and the my forum start working normal. I conclude that the issue is caused by myCred plugin.

@qualmy91 your response is so fast. I really appreciate this.

Thanks

Asgaros and qualmy91 have reacted to this post.
Asgarosqualmy91

You are welcome @ojasweb.

Did you check if WordPress logged some errors? It still could be that there is an issue with the combination with Divi Builder, myCred and Asgaros Forum.

 

Need professional help with Asgaros Forum? Book an appointment with us at domra Web Solutions for setup and customization services. Learn more about our Toolbox for Asgaros Forum plugin to enhance your forum experience.