Thumbs Up/Thumbs Down buttons not working…

#1 · March 8, 2018, 11:39 pm

We just added Asgaros Forum to one of our sites, and members are beginning to use it, which is cool! But the Forum Admin, is reporting the Thumbs Up/Down feature does not work. Meaning clicking one or the other does nothing. There’s probably a setting we’re missing, but if not, is there a way to hide them if we can’t make them work?

Thanks for this fun forums plugin, this a first for us, and we hope to learn the ropes on this first site, then add it to several other sites. Thank you!

Hey, it works here! Hope I can get it working on our forum 🙂

Well, I did figure out how to turn off the Thumbs Up/Down feature, but still can’t get it to work….

otable1 has reacted to this post.

#2 · March 14, 2018, 8:06 pm

Might this be a caching issue?

#3 · March 20, 2018, 8:04 am

Hello @otable1

sorry for the late reply! Yes, a caching-issue is possible. If edits to posts also dont appear directly as well, this could be an indicator that this is the reason. If you are using any caching-extension try to disable it for the page on which the forum-shortcode is located on.

Please also keep in mind that only logged-in users can use the thumbs up/down buttons. Guests see them (including a counter with the number of current votes) but a click will not have any effect for them.

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If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#4 · March 21, 2018, 9:56 pm

OK, I’ll turn off caching for the forums pages, and see if that helps.

Thanks for you support, Asgaros.

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#5 · March 29, 2018, 1:04 am

Unfortunately, turning off caching did not correct the issue, so I’ve turned off the thumps Up/Down feature for now.

Tark Henderson has reacted to this post.