Submiting posts causes redirection to Internal Service Error Page

#1 · July 2, 2019, 4:51 pm

Every time an admin or a user submits a topic or a post they get redirected to the internal service error page. The topic/post does get posted on the page and they can edit they’re post without any issues. Any idea what’s going on?

#2 · July 2, 2019, 7:45 pm

Hello @ethano

Actually an internal server error can be caused by a lot of components. Do you have some error-logging available on your server so that you can get a more detailled error-message to identify the component which is causing it?

What you also can try is to disable other extensions one by one for testing purposes only to ensure that this issue is not caused by another extension.

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#3 · July 3, 2019, 5:09 pm

I turned on debugging. Here’s the error it generates

Fatal error: Uncaught Error: Class ‘DOMDocument’ not found in /var/www/html/wp-content/plugins/asgaros-forum/includes/forum-mentioning.php:163 Stack trace: #0 /var/www/html/wp-content/plugins/asgaros-forum/includes/forum-content.php(201): AsgarosForumMentioning->mention_users(12) #1 /var/www/html/wp-content/plugins/asgaros-forum/includes/forum-content.php(36): AsgarosForumContent->insert_data() #2 /var/www/html/wp-content/plugins/asgaros-forum/includes/forum.php(451): AsgarosForumContent->do_insertion() #3 /var/www/html/wp-includes/class-wp-hook.php(286): AsgarosForum->prepare(Object(WP)) #4 /var/www/html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #5 /var/www/html/wp-includes/plugin.php(531): WP_Hook->do_action(Array) #6 /var/www/html/wp-includes/class-wp.php(750): do_action_ref_array(‘wp’, Array) #7 /var/www/html/wp-includes/functions.php(1105): WP->main(”) #8 /var/www/html/wp-blog-header.php(16): wp() #9 /var/www/html/index.php(17): require(‘/var/www/html/w…’) #10 {main} thrown in /var/www/html/wp-content/plugins/asgaros-forum/includes/forum-mentioning.php on line 163

#4 · July 3, 2019, 7:58 pm

Hello again @ethano

Can you check if you are using the latest version of the forum-plugin because I added a check in one of the last updates which should prevent this kind of error.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#5 · July 4, 2019, 2:33 am

Happy 4th of July

It says Version 1.14.12 , which is the most recent one on the site.

#6 · July 4, 2019, 10:39 am

Hello @ethano

Happy 4th of July for you as well! 🙂

I will add an additional check in the upcoming update which should fix this issue. In the meantime please disable the mentioning-functionality in Forum -> Settings -> Mentioning until the update is available (in around 24 hours).

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#7 · July 8, 2019, 5:55 pm

I just got the update, it works perfectly now! Thank you so much!

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#8 · July 8, 2019, 7:35 pm

Hello again @ethano

I am happy to hear that the latest update solved the problem for you! 🙂

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#9 · May 24, 2021, 1:32 pm

Hello everyone,

I learned a lot, Thanks and keep sharing.