Please help!
Quote from taylorlane on October 10, 2022, 9:46 pmHi all,
A user we have is experiencing issues with her account when trying to access the forum. No one else seems to be having issues but when I go into her account and try to access the forum, it won’t load or go to the page where the forum is located. I’m wondering if there’s a way to fix this issue. I’ve tried a lot including: re-creating her profile, resynching her information with InfusionSoft, clearing my cache, trying different browsers, etc. Sometimes it will work but the majority of the time it doesn’t. Not quite sure where to go from here! Any help is appreciated!
Hi all,
A user we have is experiencing issues with her account when trying to access the forum. No one else seems to be having issues but when I go into her account and try to access the forum, it won’t load or go to the page where the forum is located. I’m wondering if there’s a way to fix this issue. I’ve tried a lot including: re-creating her profile, resynching her information with InfusionSoft, clearing my cache, trying different browsers, etc. Sometimes it will work but the majority of the time it doesn’t. Not quite sure where to go from here! Any help is appreciated!