Quote from qualmy91 on September 2, 2020, 5:35 am

Hey @wocsharing,

to find the error please check the output of the WordPress Debug Mode:

Go to your wp-config.php file and search for

define( 'WP_DEBUG', false );

and adjust it to

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );

Then try to access the Edit Toolbar again and check on you server for the error.log file in the wp-content directory.

Please use Console on your browser to check for JS errors. You can open it by pressing CTR + SHIFT + J .

Please post the errors here to check whats the problem.

Quote from letitbeep on June 17, 2024, 1:59 am

@wocsharing I’m having this same issue – I use Colibri and I don’t have a format bar for text when posting.  @qualmy91 had the suggestion of looking at the wp-config.php file, but that’s not a possibility when your site is hosted on wordpress.com

Has anyone found a solution for this??

Quote from letitbeep on June 27, 2024, 9:14 pm

I did some troubleshooting and determined beyond a shadow-of-a-doubt that two Colibri plug-ins are interfering. If anyone else is using Asgaros and Colibri, I made a screen recording the problem. I just sent this to Colibri, but I have no idea if they’ll fix it, or throw responsibility on Asgaros. Colibri has been denying they are the problem, but I’m interested to see how they’ll refute that now. Link to my screen recording below.

Of course… @qualmy91, if it’s easy to update Asgaros to work with Colibri, that would be better as I’m not confident Colibri will take responsibility.

https://drive.google.com/file/d/1rDkCBZvvrNrTOLUoHkSILoW6NuASfZWW/view

Quote from qualmy91 on June 28, 2024, 8:44 am

Hi @letitbeep,

Sorry for the late reply, I was very busy finishing some other projects.

I also tried to install the Colibri Pagebuilder plugin in combination with the Colibri theme and also tried to install some other plugins that I saw you had installed. But on my site, even after activating all the plugins, the editor is still displayed and working as expected.

I have also tried to register for your plugin to see if I can see anything, but this was not possible due to an error.

Can you please also try to check for JavaScript errors in your browser:

Google Chrome

1. Open Developer Tools:
   • Press Ctrl+Shift+I (Windows/Linux) or Cmd+Option+I (Mac) or right-click on the page and select “Inspect”.
2. Go to the Console Tab:
   • Click on the “Console” tab in the Developer Tools panel.
3. Check for Errors:
   • Look for red error messages indicating JavaScript errors.

Mozilla Firefox

1. Open Developer Tools:
   • Press Ctrl+Shift+I (Windows/Linux) or Cmd+Option+I (Mac) or right-click on the page and select “Inspect”.
2. Go to the Console Tab:
   • Click on the “Console” tab in the Developer Tools panel.
3. Check for Errors:
   • Look for red error messages indicating JavaScript errors.

Microsoft Edge

1. Open Developer Tools:
   • Press F12 or Ctrl+Shift+I (Windows/Linux) or Cmd+Option+I (Mac) or right-click on the page and select “Inspect”.
2. Go to the Console Tab:
   • Click on the “Console” tab in the Developer Tools panel.
3. Check for Errors:
   • Look for red error messages indicating JavaScript errors.

Safari

1. Enable Developer Tools:
   • Go to Safari > Preferences and select the “Advanced” tab. Check “Show Develop menu in menu bar”.
2. Open Developer Tools:
   • Press Cmd+Option+C or go to Develop > Show JavaScript Console in the menu bar.
3. Check for Errors:
   • Look for red error messages indicating JavaScript errors.

I also found an article on how to enable debugging on WordPress.com here:
https://developer.wordpress.com/docs/troubleshooting/debugging/

I guess you can also contact WordPress.com to help you set up the debug mode. After enabling debug mode, just try to edit some posts again and then check the log file and post the output here so we can check for some errors.

Quote from letitbeep on June 28, 2024, 7:15 pm

Hi @qualmy91

My site is hosted on wordpress.com, I don’t believe there’s a way to FTP into it and they block any access to the wp-config.php file. So I can’t use their debugging mode, I believe that’s for third party sites running WordPress software.

I did, however, enable Javascript and got some errors. Hopefully this will make some sense to you? Screen shot attached inline (and also added as an attachment).

Quote from letitbeep on June 29, 2024, 9:31 pm

@qualmy91 – Okay, I was mistaken about not being able to access FTP and the wp-config.php file (you have to have a certain level of account with WordPress in order to access that—which I do!). So, I enabled the debug as well. The JavaScript errors are the same as what I attached in my post right above this one, and I’ve attached the debug.log file to this response. It seems I get a stream of these errors:

[29-Jun-2024 19:23:51 UTC] PHP Deprecated: Hook custom_css_loaded is deprecated since version jetpack-13.5! Use WordPress Custom CSS instead. Jetpack no longer supports Custom CSS. Read the WordPress.org documentation to learn how to apply custom styles to your site: https://wordpress.org/documentation/article/styles-overview/#applying-custom-css in /wordpress/core/6.5.5/wp-includes/functions.php on line 6078

That doesn’t mean much to me, hopefully you can make sense of it. The error does mention custom CSS, and I do have a little of that as it’s needed in some spots. However, I did remove my two snippets of custom CSS and it didn’t make a difference in the issue. I’m not sure if Colibri has anything to do with that. I’m pretty baffled now!

Quote from letitbeep on July 2, 2024, 9:13 pm

UPDATE

Colibri has resolved the issue by creating a plugin for my site. So, now all is good.

Quote from qualmy91 on July 3, 2024, 5:59 am

Hi @letitbeep,

Do you know what the problem was? So maybe others can also solve it or we can prevent it directly out of the plugin.

Quote from letitbeep on July 4, 2024, 12:12 am

Quote from qualmy91 on July 3, 2024, 5:59 am

Hi @letitbeep,

Do you know what the problem was? So maybe others can also solve it or we can prevent it directly out of the plugin.

I don’t think I’m smart enough to know the issue exactly, but I did have them send me the plugin they created. Looks like it’s just a PHP file with the following code (I can attach the actual file if needed):

<?php

/*

 * Plugin Name: Colibri – Fix the WP Editor on the frontend

 *  Author: ExtendThemes

 *  Description: Colibri – Fix the WP Editor on the frontend

 *

 * License: GPLv3 or later

 * License URI: https://www.gnu.org/licenses/gpl-3.0.en.html

 */

add_action( ‘colibri_page_builder/ready’, function( $colibri_page_builder ) {

if ( ! is_admin() ) {

remove_filter( ‘the_editor’, array( $colibri_page_builder, ‘maintainablePageEditor’ ) );

remove_filter( ‘user_can_richedit’, array( $colibri_page_builder, ‘showRichTextEditor’ ) );

remove_filter( ‘gutenberg_can_edit_post_type’, array( $colibri_page_builder, ‘showRichTextEditor’ ) );

remove_filter( ‘use_block_editor_for_post’, array( $colibri_page_builder, ‘showRichTextEditor’ ) );

remove_filter( ‘wp_editor_settings’, array( $colibri_page_builder, ‘wpEditorSettings’ ) );

}

} );