Latest update does not allow new topics to be submitted
Quote from msaavedr@uw.edu on July 11, 2019, 9:09 pmHi,
When we upgraded our sites running your plugin to the latest version, users lost the ability to post new topics. When attempting to post a message is displayed that reads, “you must enter a message”, however this error displays even when a message and subject are specified. We reverted to version 1.14.12, and that appears to have solved the issue for us. But your current version 1.14.13 appears to have a bug, at least with our configuration. Running WP 5.2.1
Thanks,
Matt
Hi,
When we upgraded our sites running your plugin to the latest version, users lost the ability to post new topics. When attempting to post a message is displayed that reads, “you must enter a message”, however this error displays even when a message and subject are specified. We reverted to version 1.14.12, and that appears to have solved the issue for us. But your current version 1.14.13 appears to have a bug, at least with our configuration. Running WP 5.2.1
Thanks,
Matt
Quote from Asgaros on July 11, 2019, 9:14 pmHello @msaavedruw-edu
Actually the 1.14.13 update didnt come with any changes in the content-validation which could trigger this error.Can you provide the name of the theme and a list of plugins which you are using?
Also ensure that no problems appear in Tools -> Site Health.
Hello @msaavedruw-edu
Actually the 1.14.13 update didnt come with any changes in the content-validation which could trigger this error.Can you provide the name of the theme and a list of plugins which you are using?
Also ensure that no problems appear in Tools -> Site Health.
Quote from msaavedr@uw.edu on July 11, 2019, 9:26 pmWe are using an institutionally developed theme that our University uses. https://github.com/uweb/uw-2014
The error message appears in the 1.14.13 version and not the 1.14.12 version. I understand that you didn’t change content validation but this is still the behavior we are seeing.
Our site plugins include:
Advanced Custom Fields
Advanced DB Cleaner
BackUpWordpress
Classic Editor
GA Google Analytics
Gravity Forms
HTTP Authentication
LearnDash LMS
Link Checker
MailPoet 3
Quick Page/Post Redirect
Search & Replace
WordFence
WP Super Cache
We are using an institutionally developed theme that our University uses. https://github.com/uweb/uw-2014
The error message appears in the 1.14.13 version and not the 1.14.12 version. I understand that you didn’t change content validation but this is still the behavior we are seeing.
Our site plugins include:
Advanced Custom Fields
Advanced DB Cleaner
BackUpWordpress
Classic Editor
GA Google Analytics
Gravity Forms
HTTP Authentication
LearnDash LMS
Link Checker
MailPoet 3
Quick Page/Post Redirect
Search & Replace
WordFence
WP Super Cache
Quote from Asgaros on July 13, 2019, 7:17 pmHello again @msaavedruw-edu
Is it somehow possible for you to have a look into the debug or error log of your server? If so, possible error-messages there could help me to reproduce this issue.
Hello again @msaavedruw-edu
Is it somehow possible for you to have a look into the debug or error log of your server? If so, possible error-messages there could help me to reproduce this issue.