Forum Topic page freeze
Quote from Mike on January 8, 2018, 4:08 pmHello Asgaros!
I have an issue with your forum. I’m running a website where I’m using your forum, and everything working fine, but today one of my topic was freezed. In the topic we have 3 pages and the 1,2 is ok, but when we click the third page it still stuck, nothing happened. I’m put the link where you can see it, can you help us? It’s important for us, because our website is a multiplayer Online racing site and people want to join our league, but at now, they can’t.
Here’s the link: https://mikegrandleagues.hu/forum/?view=thread&id=23&part=3
I’m also contact the template author who create this website template and here his answer:
“
Looks like you got the PHP error on that topic. I’ve removed loader with devtools and there is no content after the page header http://take.ms/pzwX5
Looks like t’s some kind of issue with your third-party forum plugin. Probably the forum plugin doesn’t have correct user data validation and sanitization and this caused to the issue.
Please keep in mind that it’s not the theme related issue but I’ll give you some guides to figure it out.
1. Go to Theme Options > Use Preloader? and and disable it.
2. Enable WP_DEBUG https://codex.wordpress.org/Debugging_in_WordPress and then open the topic . You should see what caused to the issue.”
Of course I’m try to disable that PreLoader and still not working.
I’m also activate Debug mode and I’ve got this message:
“Notice: is_tax was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false.” It’s strange anyway because it’s show us on the entire site :/ but other functions still working.
Thank You, if you can help us.
Sincerely,
Mike
Hello Asgaros!
I have an issue with your forum. I’m running a website where I’m using your forum, and everything working fine, but today one of my topic was freezed. In the topic we have 3 pages and the 1,2 is ok, but when we click the third page it still stuck, nothing happened. I’m put the link where you can see it, can you help us? It’s important for us, because our website is a multiplayer Online racing site and people want to join our league, but at now, they can’t.
Here’s the link: https://mikegrandleagues.hu/forum/?view=thread&id=23&part=3
I’m also contact the template author who create this website template and here his answer:
“
Looks like you got the PHP error on that topic. I’ve removed loader with devtools and there is no content after the page header http://take.ms/pzwX5
Looks like t’s some kind of issue with your third-party forum plugin. Probably the forum plugin doesn’t have correct user data validation and sanitization and this caused to the issue.
Please keep in mind that it’s not the theme related issue but I’ll give you some guides to figure it out.
1. Go to Theme Options > Use Preloader? and and disable it.
2. Enable WP_DEBUG https://codex.wordpress.org/Debugging_in_WordPress and then open the topic . You should see what caused to the issue.”
Of course I’m try to disable that PreLoader and still not working.
I’m also activate Debug mode and I’ve got this message:
“Notice: is_tax was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false.” It’s strange anyway because it’s show us on the entire site :/ but other functions still working.
Thank You, if you can help us.
Sincerely,
Mike
Quote from Asgaros on January 8, 2018, 8:54 pmHello Mike
Looks like t’s some kind of issue with your third-party forum plugin. Probably the forum plugin doesn’t have correct user data validation and sanitization and this caused to the issue.
I doubt this is the reason because otherwise the content-generation would stop at some point inside the forum. But there is not a single content-line of the forum or something else rendered at all. So something is happen before the content is generated/rendered.
I’m also activate Debug mode and I’ve got this message:
“Notice: is_tax was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false.”
I dont use an is_tax()-function or variable in the entire forum plugin so I think that the reason for this is something different. Can you install the Query Monitor plugin and post me a screenshot of possible errors which are shown there when visiting the affected site?
Hello Mike
Looks like t’s some kind of issue with your third-party forum plugin. Probably the forum plugin doesn’t have correct user data validation and sanitization and this caused to the issue.
I doubt this is the reason because otherwise the content-generation would stop at some point inside the forum. But there is not a single content-line of the forum or something else rendered at all. So something is happen before the content is generated/rendered.
I’m also activate Debug mode and I’ve got this message:
“Notice: is_tax was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false.”
I dont use an is_tax()-function or variable in the entire forum plugin so I think that the reason for this is something different. Can you install the Query Monitor plugin and post me a screenshot of possible errors which are shown there when visiting the affected site?
Quote from Mike on January 9, 2018, 5:10 pmIt’s weird, because when I installed it, the whole admin site broken down, with HTTP Error 500 message. :/ So sorry but I can’t see any error message. It’s strange anyway, because when I reload the site, that Topic 3 page working 😀 Everything fine, but we admin can’t log in the admin interface 😀 When I delete the plugin with force(rename plugins folder,login with admin permission,then rename back the Plugins folder, and after that I can delet Query Monitor, and Activate other required plugins and the site work again, but that Topic 3. page not) Any suggestion?
It’s weird, because when I installed it, the whole admin site broken down, with HTTP Error 500 message. :/ So sorry but I can’t see any error message. It’s strange anyway, because when I reload the site, that Topic 3 page working 😀 Everything fine, but we admin can’t log in the admin interface 😀 When I delete the plugin with force(rename plugins folder,login with admin permission,then rename back the Plugins folder, and after that I can delet Query Monitor, and Activate other required plugins and the site work again, but that Topic 3. page not) Any suggestion?
Quote from Asgaros on January 9, 2018, 7:21 pmMh, I have absolutely no clue. Have you tried to disable other existing plugins for testing purposes to figure out if one of those are the reason for this problem?
Mh, I have absolutely no clue. Have you tried to disable other existing plugins for testing purposes to figure out if one of those are the reason for this problem?