Forum only visible to admin

#1 · June 6, 2017, 5:22 pm

Hello. Even though I have created forum User Groups and assigned my users to the groups the forum can only be seen by the Admin.

When any other user tries to access the forum the page displays “There are no categories yet!” Please see screen grabs attached.

Can you advise please?

Many thanks, Rob

Uploaded files:

#2 · June 6, 2017, 7:00 pm

Hello rcb@forum_2017,

can you please make a screenshot of your structure-settings? Is the “access”-level at least set to Everyone/Logged-in users?

Are you using any other plugins which modifies terms/taxonomies? Some security-plugins often restrict the access to custom terms/taxonomies when an user has no administrator rights.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#3 · June 7, 2017, 12:48 pm

Hi Asgaros,

thanks for getting back so swiftly. Screengrabs attached. I’ve added one of the plugins being used on the site.

You will notice that we are using Wordfence – could this be restricting access?

Hope this helps.

Thanks, Rob

Uploaded files:

#4 · June 7, 2017, 4:05 pm

Hi rcb@forum_2017,

These plugins are not needed now – Asgaros forum User Groups, User Groups

#5 · June 7, 2017, 8:11 pm

Hello rob-b

Yes, that could indeed be the problem. With v1.5 I added the user groups functionality to the core-plugin so that this “add-on/s” is not needed anymore. Can you please try to disable/remove at least the “Asgaros Forum User Groups” extension and test it again?

If you are not using the User Groups extension from Katz Webservices in other areas of your website, you can remove that extension as well. But please ensure to double-check the existing User Groups in Forum -> User Groups.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!