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Forum Enroll issues (Visitant view)

Hello everyone,

I’m a new member of Asgaros Forum who recently installed the plugin on my Wordpress website.

I’ve already installed the plugin and created a forum test, however when I’m trying to register (not as admin but someone who visits the page) to participate in the forum I do never receive any information in my e-mail (I’ve tested 6 e-mails already). According to the message that appears after the registration, “Registration done. Please check your e-mail box”, I think I will receive an e-mail to finish the registration and choose a Password.

Can anyone please help me? In the wordpress admin area, I have allowed people to enroll as a subscriber. So I don’t know what’s wrong.

Thank you for your attention.

Hey @nmonteirozesteventos-pt,

WordPress sometimes has problems with sending Emails. Please follow this guide from Kinsta:

How to Fix the WordPress Not Sending Emails Issue (+ Tips on How to Fix It with Most Used Contact Form Plugins)

Often times it will just end up in the Spam folder, so also check it there.

Need professional help with Asgaros Forum? Book an appointment with us at domra Web Solutions for setup and customization services. Learn more about our Toolbox for Asgaros Forum plugin to enhance your forum experience.

Thank you @qualmy91 for the prompt answer.

However the problem continues (The e-mails don’t go to Spam, guess the problem is about the configuration with the server).
Do I need to add some code ?

Hey @nmonteirozesteventos-pt,

did you follow the whole guide? Were you able to send an email with the test tool? Did you setup smtp?

Need professional help with Asgaros Forum? Book an appointment with us at domra Web Solutions for setup and customization services. Learn more about our Toolbox for Asgaros Forum plugin to enhance your forum experience.