Editor not showing

#1 · December 4, 2019, 11:35 am

Hello,

We wanted to migrate from bbpress to Asgaros. We installed the extension, setup the forum, tested the post/edit, file upload, subject move and other great functions. Everything was working fine (few month ago). Now we just migrated the bbpress database to the Asgaros one (using the trick mentioned here: https ://asgaros.de/support/topic/import-from-bbpress /) and we also updated the extension to the last version.

Now… if we try to post or modify a subject, there is an empty space instead of the editor:

[bug01.png attached screenshot]

Subject transfer is working, it is still possible to create new forums (any action that do not require the editor).

A page inspection shows that it correspond to the place where wp-editor should load

[bug02.png attached screenshot]

(that seems to load properly on other pages) and may be related to the error seen on “grid-editor.min.js” when the page loads:

[bug03.png attached screenshot]

Is it related to the database modification, a conflict with another plugin, a bad configuration ?
I looked at different places (not a WP expert though) and can’t find the problem. Any idea on what to check to solve this bug?

I personally love Asgaros and this bug prevent us from switching to a real forum interface, it drives me crazy.

Uploaded files:

#2 · December 6, 2019, 9:23 am

I found the solution: the problem was coming from another extension.

Since the page inspector pointed to a “grid-editor” problem, I turned off extensions “The Grid”, “Post Grid” and “Grid Plus”… and found back the editor.

Asgaros has reacted to this post.

#3 · January 10, 2020, 5:41 pm

I am happy to hear that you could solve this issue. 🙂

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