Quote from Asgaros on June 22, 2018, 10:59 am

Hello @imchivaa

Have you disabled JavaScript in your browser with a plugin like NoScript? If other plugins or your theme is creating some JavaScript errors its also possible that this prevents the forum from working correctly.

Can you post a link to your site?

Quote from imchivaa on June 22, 2018, 11:10 am

There is a JS error in the when loading forum

error: asgaros-forum/js/script.js?ver=1.9.3

If i click on any of the radio button doesn’t trigger anything. No calls in the network tab

Forum is private and required login.

Quote from Asgaros on June 22, 2018, 12:45 pm

The mentioned function definitely exists and is working fine on my testing-machine. It can be possible that another extension or your theme is using an old or incompatible version of jQuery instead of the default one which is included in WordPress.

Can you please check this by disabling other extensions and switching to another (default) theme for testing purposes to figure this out?

Quote from imchivaa on June 26, 2018, 9:06 am

I found that the issue is with the theme i use… i use understrap theme. No extensions are causing the issue and jquery upgrade to the latest.

Quote from Asgaros on June 26, 2018, 9:50 pm

So it seems that your theme is using its own version of jQuery which is overwriting custom-functions for the WordPress core version. You should contact the theme-developer and inform him that its usually not necessary to use a custom jQuery library because its already included by default in WordPress.