404 not found

#1 · December 5, 2018, 7:45 pm

Hi,

I’ve just installed Asgaros Forum plugin, I checked the community page and it showed me an error.

I tried another forum plugin and had the same problem.

My wordpress is in my “addon domain’s folder”, I mean I have another website which is bought first. Then I created an addon domain on Cpanel for my second website so I can use same hosting for my second website. I guess I have my 404 problem because of that. In other words, wordpress is not installed in public.html folder, it’s in public.html/sozdizim.com/ folder.

Maybe it is not about that but I just said it because it could be.

I also checked on Filezilla, there is no “community” folder and I guess there should be it. For example, there is no folder like that public.html/sozdizim.com(my wordpress is here)/community

What can we do ?

The pluggin is installed as a plugin correctly, I see it on wordpress admin panel. However, I guess the plugin can not create, write anything. at least it should have created a community folder right ? There should be a something blocks it to create any file on my ftp server. Btw, ı am super amateur for website things, so all my words could be so meaningless.

I am trying to create a website for my university project, and also it will be used for scientific works so it is so important for me. Please, help me to fix the problem. I really would like to have an forum in my website. Thanks.

And I just remember one more thing. I moved my wordpress folder, from subdomain to my addon domain. it were here: blog.sozdizim.com and moved to : sozdizim.com.

I moved the folders from one to another and changed the website address on wordpress admin panel. So, here is another meaningless theory. Maybe there is still some settings thinking wordpress is still in blog.sozdizim.com, maybe?

#2 · December 5, 2018, 8:04 pm

Hello @sozdizim

It should not matter where your installation of WordPress is located. A community-folder is also not needed to work correctly because the URL-logic is handled by WordPress internally.

Please try the following things first:

Disable all installed WordPress caching-plugins
Go to Settings -> Permalinks and click on Save Settings
Go to your homepage and try to navigate to your forum-page again

If this problem still persists disable SEO-friendly URLs in Forum -> Settings and check it again.

After that please give me feedback if one of those solutions were helpful.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#3 · December 5, 2018, 8:09 pm

Quote from Asgaros on December 5, 2018, 8:04 pm

Hello @sozdizim

It should not matter where your installation of WordPress is located. A community-folder is also not needed to work correctly because the URL-logic is handled by WordPress internally.

Please try the following things first:

Disable all installed WordPress caching-plugins

Go to Settings -> Permalinks and click on Save Settings

Go to your homepage and try to navigate to your forum-page again

If this problem still persists disable SEO-friendly URLs in Forum -> Settings and check it again.

After that please give me feedback if one of those solutions were helpful.

I did all you said but I have still the problem. I can share an admin password for my wordpress admin panel? it is ok for me. So maybe you can see the problem

I’ve just sent an e-mail which has informatin about admin user password to administrator@asgaros.de Title is “404 user password”

Asgaros has reacted to this post.

#4 · December 5, 2018, 8:58 pm

Just for the record: File-permissions were not set correctly so it was not possible for WordPress to create the .htaccess-file for URL-rewriting.

sozdizim has reacted to this post.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#5 · December 5, 2018, 9:15 pm

Thank you so much sir! I’ve no problem now. It is solved.